- Question 1: Can I delete a purchase?
Answer : If you are a registered member, you can delete all shopping information and modify the registration information yourself after logging into the website; if you shop through visitor mode, the system will automatically delete all shopping information 3 months after the transaction is completed. You can also contact us after the transaction is completed and we will delete the information manually. - Question 2: What payment methods do you support?
Answer : We support payment via PayPal, credit cards, Google Pay, Apple Pay, etc. - Question 3: How long does it take to ship?
Answer : The item will be shipped within 2 business days after payment. Delivery will take 7-15 business days after shipment. - Question 4: Do I need to pay additional customs duties?
Answer : If the product page does not show taxes, you do not need to pay extra; you only need to pay the product price. If the product page shows taxes, then you need to pay the product price plus taxes - Question 5: Can I return or exchange goods?
Answer : You can return or exchange goods within 15 days of receiving them, provided they are in a condition that does not affect secondary sales. However, you will be responsible for the costs associated with the return or exchange, such as payment gateway fees, shipping fees, customs duties, etc.